Quality Measures
A core value of Gemini is, “We take pride in our ability to meet the quality expectations of our clients.” Gemini has a strong commitment to Quality Assurance (QA) and Quality Control (QC). Our program is designed to promote client satisfaction and eliminate re-work from the design and construction process by:
- Understanding our client’s goals and priorities
- Clearly defined project procedures
- Continuous improvement through new efficiencies and innovations
- Leveraging the best technology and expertise available
We care about our clients and are committed to satisfying their changing needs by being responsive and providing the highest quality solutions that support their businesses. We provide quality professional services that satisfy client requirements, applicable codes, and Acts and Regulations.
Quality Principles
- We believe in delivering “on time, every time” without compromising quality.
- We will examine our quality performance regularly throughout our organization in order to improve and effectively address the evolving needs of our clients.
- We are committed to setting new service standards by actively listening and responding to our clients.
- We are committed to strict adherence to our Quality Management System and all employees recognize their responsibility to utilize the continuous improvement process in every aspect of our client-focused solutions.
